Support
Contact support
Open a Dexfy support request with useful public context.
When contacting support, include the smallest useful set of public details:
- Product area: wallet, sniper, copy trading, monitor, risk checker, referrals, billing, or account.
- Chain and DEX.
- Public token address.
- Public transaction hash if one exists.
- Error text or status from Dexfy.
- Approximate time of the issue.
Do not send private keys, seed phrases, auth tokens, MFA codes, secret reveal screenshots, or unnecessary personal data.