Support
Privacy-safe support
Share useful troubleshooting context without exposing sensitive information.
Good support context is specific but safe.
Safe to share when relevant:
- Public token address.
- Public transaction hash.
- Chain and DEX.
- Dexfy status text.
- Approximate timestamp.
- Cropped screenshots without personal data.
Do not share:
- Private keys or seed phrases.
- Secret reveal dialogs.
- Auth tokens.
- MFA codes.
- Passwords.
- Full account email when not required.
- Unnecessary wallet balances or complete wallet lists.