Troubleshooting
Login and account access
Troubleshoot Dexfy login, MFA, and session issues.
If you cannot sign in:
- Confirm you are using the same email or OAuth provider used at signup.
- Check email confirmation or password reset messages.
- Complete MFA if your account has an authenticator factor.
- Try a fresh browser session if your current session looks stale.
- Contact support if you lost MFA access.
Support may need to verify account ownership before helping with sensitive recovery.